Legal Float Secretary, All Offices

Vacancy No. GA30

Overview of the Vacancy

We are looking to recruit an experienced Legal Float Secretary on a full-time permanent basis. The primary role of the Float Secretary is to provide support to fee earner/s during the absence of their PA/Secretary.  The fee earner/s concerned could be based at any of our seven offices, the locations being Guildford, Epsom, Reigate, Leatherhead, Cranleigh, Fulham and Wimbledon. The Float Secretary is expected to use a high degree of self-management and initiative, will be trained on our systems and must have excellent typing skills and be proficient in Word and Outlook with high levels of accuracy.  The role will include but will not be limited to the main responsibilities given below.

Job Description

• Prepare correspondence and documents through audio-typing and word processing

• Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual

• Prepare mail and enclosures for dispatch

• Arrange for all copying to be done, in person if an office assistant is not available to undertake the task

• Prepare the conference room for meetings as necessary and for the tidying and clearance of the room at the end of the meeting and provide refreshments when asked to do so

• Provide support to other secretaries as required

• Attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care

• Undertake any specific training when required to do so and overall to have responsibility towards self-development

• Ensure the confidentiality of all the Firm’s and clients’ documentation and information.

• Undertake on-line form filling requirements

• Operate the Firm’s Case Management System

• Maintain or improve on the current standards of document presentation

Desirable skills, knowledge and attributes

• Substantial previous Legal Secretarial experience in Property, Family, Private Client and Dispute Resolution

• Good IT skills in relevant packages

• Excellent typing skills

• An ability to keep up with Fee Earner’s work production

• Demonstrates high levels of accuracy

• Communicates professionally with clients over the telephone and personally

• Provides good customer care

• Approaches work pro-actively

• Progresses client matters with supervision

• Is able to work to deadlines and under pressure

• Works as part of a team

• Ability to prioritise workload

• Demonstrates a positive attitude

• Prior knowledge of Evolution or other case management systems

Benefits package

• 25 days’ holiday

• Healthcare cover for employee

• Contributory pension scheme (5% from employer, 3% from employee)

• Life assurance – 4 x annual salary

• Annual bonus scheme (payable in November)

• Other peripheral benefits such as: Travel To Work loan scheme

If you are interested, please send your CV and covering letter to jobs@twmsolicitors.com.

TWM Solicitors (www.twmsolicitors.com) is an Equal Opportunities Employer.

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