From Matthew Truelove, Managing Partner
At TWM, we continuously aim to provide the highest standards in terms of legal advice and client service. We are concerned when we fail to live up to these high standards. If this occurs, we will offer redress (where appropriate) to an unhappy client and to learn how we can improve the service which we deliver in the future.
Please follow the link to read our complaints procedure.
“I really can’t thank you enough for everything you have done for me over the past 5 and a bit years, without your expert support, advice and care, I would not be such a great place, both financially and mental health wise, for which I will always be extremely grateful.”
Family Law client, April 2022