From Matthew Truelove, Managing Partner
At TWM we continuously aim to provide the highest standards in terms of legal advice and client service. We are concerned when we fail to live up to these high standards. If this occurs, we will offer redress (where appropriate) to an unhappy client and to learn how we can improve the service which we deliver in the future.
If you have any concerns about any aspect of the procedure do not hesitate to contact me on 01483 752700 or at matthew.truelove@twmsolicitors.com.
Follow the link to read our complaints procedure.
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Testimonials
"We are very grateful for your skills, perseverance and guidance with our recent property sale and purchase. There were, you may recall, unexpected delays and frustrations along the way which threatened the successful completions but you managed to steer them (and us!) through them all."
Mr J, Residential Property. February 2017
