From Matthew Truelove, Managing Partner
At TWM we continuously aim to provide the highest standards in terms of legal advice and client service. We are concerned when we fail to live up to these high standards. If this occurs, we will offer redress (where appropriate) to an unhappy client and to learn how we can improve the service which we deliver in the future.
If you have any concerns about any aspect of the procedure do not hesitate to contact me on 01483 752700 or at matthew.truelove@twmsolicitors.com.
Follow the link to read our complaints procedure.
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Testimonials
"The service provided was quick, efficient, straightforward and friendly. I would definitely recommend TWM."
Mr K, Residential Property. August 2017
