From Matthew Truelove, Managing Partner
At TWM we continuously aim to provide the highest standards in terms of legal advice and client service. We are concerned when we fail to live up to these high standards. If this occurs, we will offer redress (where appropriate) to an unhappy client and to learn how we can improve the service which we deliver in the future.
If you have any concerns about any aspect of the procedure do not hesitate to contact me on 01483 752700 or at matthew.truelove@twmsolicitors.com.
Follow the link to read our complaints procedure.
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Testimonials
"Jacky [Butt] has the intelligence and experience to provide valued advice and support during a distressful time. Her knowledge and mastery of articulation in action often presented new ways of thought, process and result."
Mr C, Family Law. August 2017
