From Matthew Truelove, Managing Partner
At TWM we continuously aim to provide the highest standards in terms of legal advice and client service. We are concerned when we fail to live up to these high standards. If this occurs, we will offer redress (where appropriate) to an unhappy client and to learn how we can improve the service which we deliver in the future.
If you have any concerns about any aspect of the procedure do not hesitate to contact me on 01483 752700 or at matthew.truelove@twmsolicitors.com.
Follow the link to read our Complaints Procedure.
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Testimonials
"Thank you for your efficiency throughout our sale from start to finish. You have made the process run very smoothly and have been fantastic to deal with. I would happily recommend TWM to anyone in the future."
Ms W, Residential Property. April 2017
