Consumer Claims
Our expert team of lawyers has an impressive track record of successfully pursuing claims on behalf of consumers with assistance on complex issues.
Consumers have wide ranging protection under The Sale of Goods Act 1979 (SGA) in relation to the purchase of consumer goods.
The SGA implies certain terms into a contract for the sale of goods. So, for example, goods must:
The goods should meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price and all other relevant circumstances.
In a contract for the sale of goods, a consumer has certain remedies when goods do not conform with the contract of sale. Consumers can reject goods and require their money back as long as they complain within a reasonable time.
Consumers can also claim damages, which will generally equate to the cost of repair or replacement of the goods, and they may also be able to claim compensation for damage caused by faulty goods, depending on the facts. Consumers may struggle to successfully claim for losses arising from distress, inconvenience or disappointment.
In order for us to direct your enquiry to the right person at TWM Solicitors, we need to know a little more about you and what are you looking for.
Thank you for contacting TWM Solicitors, your completed form has been sent successfully. If this is an enquiry we are able to assist with, one of our team will be in contact with you as soon as possible. Please note, this may not be until the next working day, and during business hours. If you require urgent assistance, please call: 0330 555 0440.